Computershare客户服务管理专员 招聘

【招聘简章】

Computershare员工期权计划客户服务管理专员

公司介绍：

总部位于澳大利亚墨尔本的Computershare集团是全球最大也是唯一的一家全球性股份登记公司，也是金融市场服务和全球证券业技术服务的领导者。超过10,000名专业员工在世界五大洲为上市公司、投资者、公司雇员、交易所、及其它金融投资机构提供服务和解决方案。当前Computershare集团为超过14,000多家上市公司管理超过9千多万个股东帐户。

Computershare集团的下属公司Computershare plan Managers (CpM) 是全球最大的员工股份管理计划服务商之一。CpM一直走在员工和高级管理人员股份计划领域的最前沿，在全球范围内管理着超过3千多个股份计划，涉及计划参与员工高达3百万之多。

2004年成立的CpM Asia是最早在中国市场内提供员工股份计划服务的公司之一。在过去的10年多内，我们成立了一支全球范围内最大的具有中国背景的股份计划服务专业团队，并在中国市场内建立了稳定和庞大的客户群。最近我们成功地把我们的团队从澳大利亚搬回了中国，所以现需要多位新成员加入我们的团队做为客户服务代表。

Headquartered in Australia, Computershare is the world’s largest and only global share registry, and a leading provider of financial market services and technology to the global securities industry. Our experienced professionals, over 10,000 strong, operate on five continents, providing services and solutions to listed companies, investors, employees, exchanges and other financial institutions. Currently, Computershare provides full service or registry functions, for over 14,000 clients globally and 90 million underlying plan participants.

A division of Computershare, ‘plan Managers’ (CpM) is one of the largest providers of Employee Share plan management services in the world. Computershare plan Managers is at the forefront of employee and executive share plan solutions, with over 3,000 share plan clients and 3 million employee plan participants worldwide.

Founded in 2004, CpM Asia is one of the first companies who offer a full plan solution for the Chinese market. During the past 10 years, CpM Asia has established the largest team of Chinese–capable plan administrators globally. We have also built a viable and self-sufficient business in China by securing a large and solid client base. With the recent successful relocation of the CpM Asia team back to Beijing, we are now looking for several enthusiastic and dedicated candidates to join our team as Client Service Associates.

职责表述：

? 完成员工期权数据管理工作

? 完成员工期权报表制作和数据核对

? 通过电话及电邮与客户及其员工沟通来解决他们的疑问

? 和相关境内及境外银行沟通来解决员工交易付款过程中可能出现的问题

? 协调及支持本地及跨国客户服务团队的各项管理工作

? 其他任何有需要的工作

职位要求：

? 大学本科或以上学历，有海外交流或留学经验优先考虑

? 熟练中英文读写能力，口语流利者优先考虑

? 会讲粤语者优先考虑

? 寻求稳定工作，个性成熟稳重优先考虑

? 有银行柜员服务或企业内部运营经验者优先考虑

? 工作细致耐心，注重细节

? 较强的时间安排能力

? 熟练使用MS Outlook/Excel/Word

? 较强的自学能力和高度的自觉性

? 可以在较强的压力下独立工作，也可以在团队中与同事合作工作

? 北京户口(非集体户口)优先考虑

Roles and Responsibilities:

? participant data maintenance and administration

? Generating participant reports and processing data reconciliation

? Liaise with external banks regarding clients’/employees’ payment enquiries

? Responding to written, emailed and telephone enquiries from clients and their employees

? Assisting management in the establishment of a service team dedicated to local/international clients

? Ad hoc tasks as required

Qualifications and Skills:

? University graduate with Bachelor Degree and above, oversea studies experience is a plus

? Good command of English is a must, in terms of business reading and writing. Good oral English is a plus

? Cantonese listening/speaking ability would be an advantage

? About 1-2 years processing/operation service experience or bank teller service experience is a plus

? Extreme good attention to details

? Excellent command of data processing

? Ability to multi task and strong time management skill

? proven ability to use MS Outlook, Excel, and Word at an intermediate level

? Strong self-learning skill and high degree of self-motivation

? proven ability to work under minimum supervision and as part of a team

? Beijing local registered permanent resident is a plus

薪资水平：面议

我们将对所有申请人的申请加以严格保密，且仅用于招聘用途。

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淮安校园招聘